POLICIES
Jhellen House Beauty is a “by appointment” business, therefore, last-minute cancellations can have a great impact on our business and technicians. So, for our beloved customers, we have developed some policies that help ours and your day flow as scheduled.
SECURITY DEPOSIT
A non-refundable $100 deposit is required for each micro-pigmentation or microblading service to secure your appointment date, for any other service the deposit will correspond to 50% of the scheduled service price.
Deposits can be paid in cash or credit card and the amount charged will be applied toward the services on the day of your appointments.
CANCELLATIONS
We understand that unplanned circumstances can happen and you may need to cancel or reschedule your appointment. We kindly request that you provide at least 24 hours' notice. No show or failure to provide sufficient notice will result in a charge of 50% of the reserved service amount. Deposits are non-refundable. The fee will be charged on your credit card. It applies to any service.
We will send you a text message, as a courtesy, 48 hours before confirming your appointment.
CONSULTATIONS
Consultations are 10 minutes. You will meet the specialist and she will answer your questions and address any concerns about the procedure. Before you book a consultation, make sure you read all the information on our Need to Know page. This appointment does not include any kind of service.
TARDINESS
We ask you to please arrive 10 minutes prior to your appointment. We will do our best to accommodate you if you are running late but after 15 minutes we cannot guarantee we will be able to take you. If we must cancel/reschedule your appointment due to being late, your deposit is non-refundable.​
Privacy Policy
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Overview:
Jhellen House of Beauty is committed to safeguarding the privacy of our customers and protecting their personal information. We understand the importance of privacy and take all necessary measures to ensure the security and confidentiality of the information we collect. This privacy policy outlines how we collect, use, and protect our customers' personal information.
Collection of Information:
The personal information that we collect includes your name, address, email address, phone number, and medical information. We collect this information when you apply for our services, when you visit our website, or when you contact us for support. We only collect the information necessary for the provision of our services, and we will only use it for the purpose for which it was collected. We use text messages/SMS/email, web forms, and various methods to collect personal information. You can opt-out at any time.
Use of Personal Information:
We use the personal information we collect to provide our customers with the best possible service. This includes processing enrollments, providing quotes, and processing. We may also take personal information to communicate with customers about our products, services, promotions, and events. We will not sos o disclose personal information to third parties, except as required by law
Protection of Personal Information:
We use the personal information we collect to provide our customers with the best possible service. This includes processing enrollments, providing quotes, processing
Jhellen may also use personal information to communicate with customers about our products, services, promotions, and events. We will not sos o disclose personal information to third parties, except as required by law ole do character
Updates to Privacy Policy:
We reserve the right to modify or update this Privacy Policy at any time. We encourage our customers to review this policy periodically for any changes. if we make significant changes to this policy, we will notify our customers by email or by posting a notice on our website.
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